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by Bokanovsky 3061 days ago
I used to work at Xerox as a software developer, about 15 or so years ago, as a fresh young graduate. It was interesting, but also at the same time kind of weird.

You noticed that there were lots of young graduates, but also lots of old staff. With very few people in-between that age range. You'd then realise they'd get graduates and utilised them until they left. While the older staff generally got to a certain salary band, were satisfied and then stuck around until their generous pension could mature.

It was like working in a Dilbert strip with a huge amount of bureaucracy and process, with cargo culting thrown in. All the processes were internal to Xerox too and had acronyms prefixed with X as it was stuff like "Xerox Process Improvement Process".

At the other end of the scale the amount of research I heard about was amazing. They had numerous patients on e-ink displays way before ebooks like the Kindle came to market. But they never seemed to actually make something marketable apart from printers.

I remember being told about a room they had in the R&D labs (again 15 years ago) and it was all white boards. On the ceiling of the room was a camera that scanned all the whiteboards. You could write on the white boards a p in a square [P] and it would send the contents of that wall to the printer, or an e in a square then an e-mail address and it would then send it off as an e-mail instead.

4 comments

This is pretty accurate. I mean, I’m sure you remember the xww intranet prefix. Such odd quirks there
Oh, yeah. I forgot about all the xww prefix for the intranet.

I remember having a debate with another developer. He thought that an IP address started with 13 (13.X.X.X) was a generic internal IP address like 192.168.X.X.

At the time Xerox owned the whole 13. Address block.

Olivetti had a nice research center too, they had badges that would cause your screen to follow you to whatever computer you were in front of in the building.
Are there any details on how this worked? Sounds awesome.
Here you go. http://www.cl.cam.ac.uk/research/dtg/attarchive/ab.html

As a tech journalist, I visited a chap called Andy Hopper up there in the late 80s and it was as cool as it sounded.

They also had it hooked up to their Unix box's finger command.

You could Telnet in and type Finger $username and it would return something like "Bob Smith was last seen 20 minutes ago at the ground floor lift"

i think you’re referring to “Zombieboard” (eric saund published some papers on it in the 90s). it was installed in most meeting rooms, not just a demo room.
Generally the ones who play up their patents are the ones doing the least interesting research.
I think the real lesson here is that once a company identifies it's cash cow it becomes hostile to all other efforts.
Interesting and accurate argument. Is that your own idea or is it based on anything more? I agree with you.
Just look at Apple with the iPhone. Their official online store [0] does not even show Apple displays for notebooks anymore.

[0] https://www.apple.com/shop/mac/mac-accessories/displays-moun...

Apple actually discontinued their Thunderbolt Display in 2016. The LG 4K display is their recommended display.

https://en.m.wikipedia.org/wiki/Apple_Thunderbolt_Display

Yes, I made that example because I think that if a bigger share of their revenue came from notebooks, they would still make their own displays.
Based on a few obversations. I do remember Larry Page's "More Wood Behind Fewer Arrows" doctrine a while back as well as they began killing off popular but unprofitable services.