[saint_fiasco]

Well, for 99.8% of the world, Writer is as good as Word. And it's 100% cheaper.

[criddell]

Sure, but Word is cheap enough. Writer has to be better than Word to win because price really isn't an issue.

[saint_fiasco]

It doesn't have to be better, it just has to be the same. For most people, they pretty much are the same.

Ideally they would switch around every few months, so they can raise users who actually know the general principles behind their tools and don't get completely lost by minor interface changes.

[criddell]

> It doesn't have to be better, it just has to be the same.

I think you underestimate just how powerful good enough is in terms of inertia.