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by jetheredge
3061 days ago
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Author here... we talk a lot at our company about essential complexity and incidental/accidental complexity. Software is complex, absolutely. It is complex because business and reality are complex. I think that is inescapable. What we can try to escape though is the incidental complexity that we add to our systems while we are following trends or chasing down shiny new tools. |
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That's why at many companies, whatever tools and languages allow you to get an MVP out the door before a competitor are not merely accepted but are often celebrated and lauded.
When risk really matters, such as the commercial flight industry, the pace moves much slower. It takes comparatively forever for new features to reach the market because the cost of mistakes is so significant (human life). If business behaved the way regulated commercial flight behaved, we wouldn't be having this conversation.
Pointing to open source or expressive languages as a source of complexity is, obviously to me, a red herring. The failure is our lack of rigorous engineering practices - those practices we gave up in the interest of beating our competitors to market.
You don't even have to look very far back in time to recall when software was expected to be correct upon delivery. Nowadays, particularly with online patching, we are totally accustomed to bugs and frequent fixes. Only a decade ago this was unheard of. The cost of reprinting manuals, burning new CDs (or gasp stacks of floppies) and shipping those out to all customers was so prohibitive that it was worth delaying release until all important features were in place and a full series of tests had been performed.
It's our behavior and expectations that got us where we are, not the tools. And probably there's no going back. This is the age of instant, so we'll do our best to adapt. Ironically, the human who used to have to BE the integration between his/her software tools is now the monitor making sure that the automated integrations are managed properly when an unexpected situation arises. And now we've built new layers of logging tools to help us spot these situations. But we're still stuck managing the processes...