2. You say that 3 customers complained. Is your product/service so specific that users that can't pay using PayPal complain? Are you sure that they just don't go away? What if you lost 297 customers?
Doubtful. In order to find out why people don't buy, we do heavy, ongoing customer research/surveys/phone calls with people who are on our prospect list but haven't purchased after the expected purchase time frame.
Hardly anyone, ever, has said "I haven't bought your course because you don't support Paypal."
Hardly anyone, ever, has said "I haven't bought your course because you don't support Paypal."