[pavel_lishin]

> They have probably worked those issues out by dogfooding this internally already, don't you think?

They absolutely could not work out the problem of being, e.g., abused by a driver, internally. By being employees of the company that provides the service, they have an automatic customer service hotline by way of HR.

If I catch a ride to work with my coworker Jeremy, by using a company-supplied app explicitly for us to test, and Jeremy gropes me, you bet your ass HR is going to hear about it as soon as I hang up with the police department.

[pizzetta]

You make a good point. However, you imply that the watchful eye of HR would prevent this happening and yet Google is not sex-crimes free. I grant that it may show up in lower numbers but these things will show up in a years-long program.

[pavel_lishin]

There's also the general stigma against, e.g., stealing from a coworker, or vomiting in a coworker's car, or being a shitty driver.