[brotoss]

Is this satire?

You are complaining about free shipping speed to an island 2,400 miles off the coast of California

[lutorm]

Except it's not "free" shipping. It is a contract for prepaid shipping where they then renege on that contract for various items for no explainable reason.

[fhood]

I agree that they shouldn't promise what they can't provide, but it is hardly inexplicable.

[knieveltech]

That it isn't inexplicable isn't in question. It is, however, unacceptable given promises made (voluntarily) by Amazon marketing about the nature of the service.