|
|
|
|
|
by vetinari
3077 days ago
|
|
Your point 4 has quite a problem with incentives alignment. You expect the SaaS vendor to spend resources in order to minimize your payment to them - their revenues. I can see why that would be somewhere among the lowest priorities. Also, point 6. I understand where you come from, but you should also understand, that you are using release shared by several/many customers. If everyone had a veto power over rollout, nothing would get rolled out, at all. Therefore, if something gets broken, use your SLA, it is much easier to fix a specific bug, than delay the release. |
|