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by tristor 3075 days ago
I was once double charged on an auto-billed mortgage payment two weeks before Christmas causing all my other bills to bounce. This is why I no longer trust auto billing services from anyone and hate Wells Fargo.
4 comments

It might happen every now and then, but I still trust auto-pay to make fewer mistakes than me. I have accidentally missed bills way more often than auto pay has messed up.

Plus, when auto pay messes up, the bank will usually make it right and you don’t have to pay any fees. If you mess up, you will have to eat the fees (usually).

Agreed. I'm to the point in my life where I'm generally liquid to 2x my monthly expenses - but I've set up an auto-reminder system over auto-pay because of failures in the past.

Maybe it's the former poor person in me, but I don't trust anyone else to take money out of my account.

Fwiw, almost a decade with Chase bill pay, and no issues ever. I even once misrouted one due to my own fault, and they resolved it in 4 business days or so. Like every other bank, they have some warts, but bill pay is solid.
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