[xahrepap]

Mine replied with a canned response basically saying, "thanks for caring! Our senator supports the FCC... blah blah"

It was mildly insulting. The thing was clear they didn't even read it and assumed I was clueless.

[j_s]

What means did you use to share your concern? AFAIK there's a reason a phone call is recommended: letters barely matter, and emails/electronic form submissions are basically equivalent to not sent.