[c2h5oh]

The company I don't think so. The products.. a bit more - not because they are bad products, but because they are enterprise products which comes with all the enterprise baggage that makes user experience range from meh to painful

[fwdpropaganda]

> all the enterprise baggage that makes user experience range from meh to painful

Could you give specific examples?

[j_s]

A discussion two weeks ago pointed out that much of the hate Atlassian endures from developers towards their JIRA product is employer-inflicted:

>nunez: JIRA is a really nice product, but one's experience with it heavily depends on who "owns" it

>wwalser: the hellish existence [...] where JIRA comes up [is] because of one of three things:

· Your admin(s) set it up once and hasn't bothered to iterate on those workflows

· The business mapped their autonomy stripping processes onto JIRA intentionally [...]

· You're on an instance that is serving too many people with too few resources

source: How Atlassian Built a $10B Growth Engine | https://news.ycombinator.com/item?id=16052743 (2018Jan:226 points,170 comments)

[c2h5oh]

It's no specific feature it's the fact that large enterprise requirements very often translate into a product that isn't very pleasant to use.

Jira allows for a very rigid, formalised process for everything to be built. Few companies resist the temptation, most go all in while chanting "compliance, compliance, COMPLIANCE!" and as a result you have an environment that is a pain to use, has too many mandatory fields everywhere, one allowed status transition workflow (or one per issue/content/whatever type)- it's bureaucracy as a service.

All that takes a lot of time to set up and makes changes within the organisation even harder, because you have one more thing that makes it rigid.

[socceroos]

Jira online GUI was, comparatively, far too slow when we were evaluating tools for our startup.

[farkas]

Thanks for the feedback. We have just completed some replatforming work for Jira, and for some customers it got a lot faster, for some a bit slower.

Regardless of which camp you are in, we have dedicated teams focusing improving Jira performance over the coming few months.

If there is any more information you can provide around your situation, we'd love to hear it in order for us to ensure we fix your specific issue.

Scott CEO, Atlassian