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by nikon 3088 days ago
I took my 9 month old 13" Touchbar Pro into Apple last night for the third time. This time it was a display fault (bottom of screen had horizontal lines and pink hue when cold) and all 4 USB-C ports were soggy with no hold.

Previously I've had a new logic board after a power fault that took a authorized repairer to fix as they were the only ones that believed me.

FINALLY I got a full refund. I bought the previous 15" model (which I should never had sold) with the proceeds in store.

I've never had such an unreliable piece of hardware. Some guy was in store with a key that was stuck and he was told it would take 5 days to repair.

The relief I felt when the genius said refund said it all.