[foobaw]

These arguments are made for cell phones all the time too. The consensus is that it's impossible to please everyone.

At least for phones, and this might be similar to laptops, we made decisions on everything based on intensive research, usability testing, and profitability. Companies can't simply cater to specific demographics and hope for the best. For example, the keyboard quality on the MBP could be a valid concern for some, but it's possible that it was a justifiable solution for them based on cost-reduction. (a worthy-risk, in their opinion. not mine, IMHO). It could be that the keyboard is perfectly fine for most people.

Finding a delicate balance between every factor is a tough challenge, and I know for a fact that following every advice on the internet is not a solution.

[maaaats]

Do you think the user research said to design a keyboard that has buttons that randomly doublepress?

It's not just the author, everyone in my team with the new MacBook have the same issue with some buttons.

[foobaw]

I slightly edited my comment. It's a valid claim and I totally agree that the keyboard is atrocious for me as well.

But products aren't just made overnight. I can almost certainly guarantee that these issues came up before release, but they decided that the cost to fix it wasn't justifiable enough. I personally see a lot of problems with that but I'm just letting you know from my experience working at an OEM, Google, and a huge Electronics company.

[diziet]

My 'bb' key double-presses something like 60% of the time.

[ttn]

I'm well aware that is it impossible to please everyone but do new MBs really please anyone?