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by benjarrell 3077 days ago
“We have received reports from a few customers of higher system reboots after applying firmware updates.”

What does higher mean here?

4 comments

The original statement, as phrased by their engineers, probably was something like “Our latest firmware regularly crashes your system, triggering reboots” (plus a few paragraphs with a highly detailed description of why that happened that only the engineers who wrote the firmware would understand)

This is what they ended up with after a few reviews with legal (“we can’t say ‘our’; they’ll eat us in court”) and marketing (“We need a less emotionally loaded way to say ‘crash’”)

Legal aimed to maintain just enough meaning in the statement to be able to say “we warned customers as soon as we could”; marketing aimed to make it a positive message. I guess that’s why ‘higher’ won over ‘more’.

Means whoever typed that can't write.
As in more reboots than they had been experiencing before applying the updates
more frequent
With the implication that random reboots of a lesser, but non-zero frequency are okay, it's at least expected?

Odd wording for sure.

If you have Intel wireless or display drivers installed then it is perfectly normal for a computer to randomly reboot.
How often?

I have 495 days of uptime here with intel graphics & wireless.

Reboot your PC mate, the kernel needs updating.
Kpatch?