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by rlanday
3081 days ago
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Any sufficiently complex CPU surely contains some number of defects, perhaps even serious security defects, just as any sufficiently complex piece of software contains bugs and security holes. I wouldn't be surprised if someone tries to sue Intel over this, or even if they win, but this is way outside the scope of what a warranty would traditionally cover, which in the case of a CPU would be hardware failure. If a warranty had to cover every possible defect, a bunch of people would be constantly trying to get free CPUs out of Intel every time they updated their errata: https://www.intel.com/content/dam/www/public/us/en/documents... Note that the cost of overly onerous regulation (e.g. requiring that every computer manufacturer replace these chips even though the problems can largely be worked around in software) is of course passed onto consumers. |
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The warranty and any other legalese from intel is irrelevant here, this is about consumer protection laws of various countries that supersede an intel warranty. A serious post sale drop in performance would be enough for a refund on any computer purchased in many countries. In Australia if I bought a computer 6 months ago I'd be entitled to take it back to the store for a refund, then it's up to them to argue with dell and dell to argue with intel.
> Note that the cost of overly onerous regulation (e.g. requiring that every computer manufacturer replace these chips even though the problems can largely be worked around in software) is of course passed onto consumers.
Demanding that a product works and in lieu of that offering a replacement or refund is not overly onerous regulation, it's a very basic standard protection.