[danso]

It seemed obvious that it was and would remain a cost-center, but I figured it would be the kind of loss-leader that would eventually turn into a service that would be scalable and profitable. It sounds like the scope of M's service was too ambitious, but that doesn't necessarily mean that it couldn't eventually provide insights as to the optimal (and profitable) balance between AI and human intervention. Given Facebook's overall profit margins and ability to throw money at moonshots, maybe M's losses were extreme to the point that a monetization effort was seen as unlikely?