[enraged_camel]

No, not really. Your source of revenue is by far the most important thing to focus on. If you treat your clients well, you can charge a premium, and the additional revenue means you can pay your employees more and have more leverage when talking to suppliers.

[whack]

"No, not really. Your employees are by far the most important thing to focus on. If you have great employees who're engaged, they will build for you an amazing product/service which will blow away your competition, which your users will love to use, which you can sell at a massive premium."

We can play this game all day folks.