[papermule]

I have Zen Internet. It is a little bit more expensive than competitors such as BT and TalkTalk, but the customer service is so much better! It’s all in-house, run from their office in the U.K.

The Fritzbox! router is fast, reliable, has great WiFi and looks like a spaceship!

[davidgerard]

+1, another happy Zen customer here. The only ISPs worth bothering with are Zen and A+A, and if I wasn't with Zen I'd be with A+A.

Only minus point with Zen: initial tech support can be a bit clueless at first. Also, always have a spare modem for testing if you're on DSL.