[ProxCoques]

In large teams with a large number of microsoervices, triage is about assigning bugs to teams (and therefore devs) because those who file them (and most of the devs) don't know what service is affected by the bug. That and de-duping of course.

[crdoconnor]

It's better to just assign it at the closest to user facing level first and then let teams pass it down to their part's dependencies as and when it's required.

There are often bugs which could be fixed in different systems by different teams and by assigning it directly to one team without the communication involved in passing it down it could end up being 'fixed' in an architecturally damaging way.