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by wildjim
5779 days ago
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Traditionally, it's been about support from the "creator" of the tech, but also blame and compensation when things go wrong. In reality, most end-user corp's have an in-house support team of a size and skill that's comparable to their level of reliance on the systems. And when you try to lay blame or get compensation from the "creator", they always have excuses to avoid paying for it. |
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