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by amyjess 3096 days ago
It's a shame because CVS is horrendously expensive and Target wasn't. It used to be that Target, Walmart, and Kroger all tied for the cheapest generics where I live. Other supermarkets were slightly more expensive, and CVS and Walgreens are colossal ripoffs. Now Target has dumped their pharmacies on CVS, and Kroger raised their prices (but not to the extreme levels of CVS and Walgreens). Walmart is the only cheap pharmacy left, and they'll have my business for life.

CVS also has horrendous customer service issues. A few months ago, Walmart ran out of one of the several medications I take, and after the shortage lasted long enough, I had my doctor transfer just that script to CVS. It was hell. I was constantly innundated by calls from CVS daily telling me it was time to refill my prescription. Even if I just refilled it, I would start getting the calls a few days after I picked it up. I'm a little bit disappointed in my doctor for even giving my phone number to these people (Walmart doesn't have my phone number and never asked for it).

I had to call CVS corporate several times to get them to stop calling me every day. The first couple of times, they told me they took my number off, and it was a blatant lie. The last time I called, they said they took my number off their list again, but when I asked them to confirm that my phone number had been completely removed from all my records, they said they couldn't do that. I had to straight-up lie to them. I told them I'd just sold my phone, my SIM card, and the username and password to my account with my carrier to some rando on Craigslist (and I'm fairly sure that selling this is illegal, but keep in mind that I was lying through my teeth when I said I did this), so my number is no longer mine, and if they call that number and divulge anything about my prescriptions, they'll be committing a HIPAA violation. That got them to change my phone number to (000) 000-0000. And now every time I pick up my prescription from them, their credit card terminal makes me click through a whole bunch of screens complaining that my phone number is invalid. Fortunately I only have one med with them, and the rest are still with Walmart.

I hate CVS, and the next time I see my doctor, I'm going to have him call Walmart to see if they're stocking the medication again so I can kick CVS to the curb.

Amazon partnering with CVS just means I won't have any interest in moving my meds over to them.