[sgc]

Just give the incentive. Give bonuses to loaders when trucks deliver more efficiently. It would probably help with turnover, so the peaks would be much better with second nature efficiency ops at the dock.

I would go so far as to say that if they had invested in efficiency this way they could have developed their ORION project for far less money since they would be crowdsourcing at least the first major part of the solution from their workforce. Study that with sensors and data, and develop your algorithm from there. AFAIK, an experienced taxi driver is every bit as fast as a google maps traffic optimized route.