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by mehrdadn
3101 days ago
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>> I'm confused, so you are answering every single security question correctly and you age logging in from your usual location without any kind of Tor/VPN/etc. and you still have no way to access that account? > That is correct, I had the same issue. > the reset flow asked me to either (a) provide the phone number used [...] or (b) prove ownership of the backup SMS [...] > (which I couldn't, because the phone number had long been reassigned) But this means what I said earlier is not correct, since you are not answering all of their security questions correctly. |
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I later managed to successfully complete the (b) flow due to the SMS.
I believe Google isn't using a binary definition of success, but a confidence interval of how sure they are you are the actual owner - if they are reasonably sure you are the owner, less questions need to be solved, if they are reasonable sure you are not, they cancel the flow before you even have a chance, and if they're unsure, they ask you more questions.
On my first attempt, I got over a dozen questions to validate myself, later on, I got told "sorry, we don't believe you" after already one question.