[Cthulhu_]

And yet there's nothing you can do about it unless you can prove they did it for personal gain; they operate a service outside the requirements given to e.g. the NYSE, and you the consumer agree to that risk by giving them your money.

[usrusr]

So long as they don't actively mess with customer owned BTC (as in: only stall transaction orders, not outright take them away if that is even possible) I would not even be sure that provable personal gains would be courtroom material. (At least for and user vs exchange company, not for exchange company vs employee)