[nvoorhies]

There's also the aspect of plain talk about concrete lessons learned being valuable to competitors in a way that feel-good self promotion isn't. While it'd be nice to be able to learn from peoples' mistakes the first time those mistakes are ever made, it's saving a lot of money and effort that your competitors will have to make to learn the same lessons.

Once the knowledge of what works and what doesn't is wide spread enough, it's no longer an issue, and you can write a feel good fluff piece about it without getting into the gritty details, and get most all of the beneficial karma from fans and community, without giving away too many tips to rivals. I'd argue that the reason it's not kosher to give away secrets of how you did something at a big place is that once you get big enough, there's always someone around who can argue that the secrets are inestimably valuable, and the benefits in the form of developing community are paltry by comparison.

[holman]

I'd rather be making those mistakes and pushing the industry forward than being the one taking the scraps from someone else's blog. You may mention part of the solution in your post, but the solution that takes one sentence to detail actually may have stemmed from weeks and months of detailed, considered thought.

Sure, the competitor may then bypass all your discussions and go straight to the "solution", but I'd argue the discussions and considered thought puts your company in a far better position to out-maneuver the competitor in the future for the very reason that you've been thinking about the problem domain much longer, and in a much broader sense. Getting to the result without the understanding doesn't yield long-term success.