[cevn]

I'm a big a firefox fanboy as the next guy. But they didn't send it out disabled. I never opted into studies but the plugin was enabled on my browser. If mozilla wants to retain users who value privacy, they need to put their money where their mouth is and not sell them out for ARG $$.

I'm not the only one, and this apology doesn't admit to that. Therefore it's as good as, if not worse than, no apology. Definitely considering switching back to chrome.

[cpeterso]

The installed Looking Glass add-on was enabled, but it didn't do anything unless the user manually set an about:config flag to enable the add-on's functionality.

[a_imho]

Maybe it was harmless, but the browser betrayed user trust.

[enord]

Maybe they did something silly that had no real consequences, but the browser should face consequences.

[Crespyl]

Loss of trust is a very real consequence.

[wnevets]

>but the plugin was enabled on my browser.

proof?