[_noqo]

It's hard to forgive. I believe that ethical branding exists, and Mozilla was able to create an emotional relationship with many people, that's why this issue hurts deep for many.

When I can't uninstall the Google Plus app from my Nexus 5 I get mad, when Apple put that U2 album on every iPhone I laughed, but this was different, it was disappointing, I feel the same vibes when I do an Ubuntu fresh install and see those Amazon links, but this is even more unexpected, I just can't believe it when I read it, for me, it can be told as a joke on when Mozilla lost his principles, I just can't see it as a silly marketing decision, sorry.

For the people who also get emotional, I encourage to think in all the good stuff that Mozilla did, and try to forgive this big conceptual mistake, but don't try to forget about it.

Note: My English isn't the best and I'm from my phone.

[mercer]

I had this 'relationship' with Mozilla until the Pocket and Cliqz(?) debacles. Either one of these I'd have shrugged off as a misstep, but having done both kind of squandered the goodwill.

And now with this too I think the only way to get me 'back' (and probably many others) is not just just some words and promises, but an explanation as to why they keep doing this kind of stuff, and some concrete solutions to keep it from happening (firing one or more higher-ups?).

I'm rather skeptical that they will actually 'change their processes', but I really hope they do.

While it might seem overblown, I'm even more inclined to stick with Chrome because at least that's a known 'evil', and do any sensitive stuff in Safari. I don't want it to be that way, but it do.

[CannisterFlux]

Have you been reading the Mozilla Glassdoor reviews? https://www.glassdoor.com/Reviews/Mozilla-Reviews-E19129.htm

I'm subscribed to the RSS feed and I think there are clues in the posts over the last couple of years to explain why Mozilla feels so fake nowadays. Here are some choice quotes (FWIW I use Firefox on Desktop and Android pretty much exclusively, I think the product is great but the marketing is terrible):

"I have never worked for a company with so many middle managers."

"Full of corporate middle managers with not much to do. Expect many meetings with product managers, engineering managers, project managers, strategy managers, with one developer to solve simple problems."

"Management is rotten to the core. The company is very top heavy with some 30 executives that travel the world first class to have meetings in lavish places but in the end nothing comes from it."

"Cut the corporate bs at the top and empower the people doing actual work to drive where the company goes."

"Company vision and mission is feel-good therapy for the upper inner-circle. The company is bleeding talent and the core business is imploding."

[Crespyl]

Those are tragic to read.

There's some really good technical work still coming out of the org, Rust, Servo, and the various pieces of Quantum have me more excited about software than I have been in a while; but the increasing number of non-technical missteps are making it hard to support the company as a whole.