[odonnellryan]

I think there are a MILLION of different things you can use for this type of information. I don't like Confluence much, but it does work.

Best app is probably an internal Wiki. Works extremely well, easy to setup, searchable, etc.. etc..

I think that was always my favorite. But don't store passwords here. Use a secure PW manager. Sometimes you can even link to it from the Wiki.

My issue has always been the bulletin-board type of things. "Client XYZ expressed concern about this. Let's make sure we're sensitive to this."

I've rarely seen companies even make an attempt at spreading this type of info, and the ones that have have not thought of a good solution. No, sending emails to the entire department is not a solution.