[etherael]

If they want to deal with the kind of organisation that focuses their efforts on making better products rather than handholding their customers, by definition, they have to.

They don't though, that's not news, we all get it, we all live in the same marketplace, and we all get used to that eventually and just deal with it. Participating in it doesn't mean we have to think it's a great thing, I think it says bad things about humanity as a whole personally.