What are your specific complaints about healthcare.gov? I was out of the country when it initially rolled out, but have had no problems with it the past 2 years since I've moved back and needed to get it.
Washington State exchange is notoriously terrible in terms of downtime, availability, and customer service. I won't go into what I dealt with for six months using their service vs. my previous low-cost insurer that left the market due to regulations, but it was an absolute nightmare for me and my family. Small business owners got absolutely screwed in our state.