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by kozkozkoz 3107 days ago
We've talked with people on Facebook and they encourage us to move forward with this and a subscription-based bot is part of their current use-cases. Of course, this can change in the future.

We do meet the FB terms of service as we're using their native button to subscribe and also everyone has to opt-in first.

Good point on the dependency on FB, it's actually a good and a bad thing. The good point is that your subscribers don't have to install new apps and they already have FB Messenger on their phone and probably are logged in inside chrome so the subscription is one-click and friction here is minimal.

Another point is that we do not rely on Facebook only as we also support Slack, Telegram Chrome, FF, Safari and others as a subscription platform so the user can choose which one suits best.

1 comments

I agree that a dependency on Facebook is a mixed benefit/deficit. There's a lot of infrastructure there that means you don't have to build it. The other side is that you don't control the next layer down from your app, if it changes, your app breaks and you are the one losing customers not Facebook. That's one of the big long term problems with a platform dependency, the customers are Facebook's customers not yours.