[InclinedPlane]

They made a mistake that indicated they had a faulty understanding of their entire value proposition. And they made a mistake that had a profound negative effect on their user base (there are almost certainly many creators who were forced to scramble to be able to make rent or pay their bills during the holidays). Sweeping that under the rug of "a mistake" is silly. They hurt people, and it didn't have to be that way. They could have announced their plans with a longer timeline (6 months or a year, perhaps) with the expectation that things might change depending on feedback. Instead they rode roughshod over their user base. For a service that is supposed to be about changing people's lives for the better they did not take those lives as seriously or treat them with the gentleness they deserved.