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by codycraven 3116 days ago
As a Comcast customer until ~6 months ago, I brought in a cable box they forced upon me as part of a packaged rate (cheaper than internet alone) once my contract ended.

I had tried calling customer service to see if they'd give me a new bundle but they told me they were only for new customers, so I switched ISPs.

Anyways, when I went in store to return the equipment, the guy I spoke to told me to not bother with phone support but to instead come in store or call him directly (he gave me a business card) since he can get existing customers bundled rates that the phone reps can't.

While I had the choice of ISP many don't, I'd definitely recommend going to a store location where you can talk face to face with someone in your area and see if you can't get a contract at a better rate than you pay month to month.

1 comments

That is worth a try! Thanks. There is an XFinity Store less than 2 miles away from me. Never thought to set foot there.