[zacwest]

The ARRIS SB6141 [1] is a DOCSIS 3.0 modem which is considered EOL by Comcast. This device is still being actively sold by the manufacturer. It handles the maximum throughput of most Comcast plans. It's not 5-8 years old.

However, the supported device list [2] shows that it's still an allowed modem to use for a e.g. 200mbit connection. A user that's looking to purchase a modem isn't discouraged from getting one from Amazon.

Since Comcast considers it EOL, any interaction with Comcast support includes the stipulation that it's likely the modem that's causing the problem, and the customer will be liable for a surcharge if a technician decides it's the modem causing a problem.

For a brand new modem, purchased from Amazon right now.

There seems to be a disconnect between EOL for the purpose of leasing a modem and EOL from the vendor.

[1] https://www.arris.com/surfboard/products/cable-modems/sb6141... [2] https://mydeviceinfo.xfinity.com/device/arris-sb6141-336