[epicide]

With all the junk mail I get from my cable company about "upgrading" my service to include some crap I don't want, I would think they could find a way to slip in a "hey, your modem's busted" notice.

[rietta]

So they print Important Plan Information on the envelope.

[nerdponx]

Time-Sensitive, Open Immediately

You know it's actually an important piece of mail when the envelope isn't imploring you to open it.

[beamatronic]

The most serious snail mail correspondence is utterly and completely plain.

[rietta]

On the from line - Office of Legal Counsel...that’s getting opened.

[santoshalper]

But you probably wouldn't read it, because lots of people don't read their email (at least partially because of the junk).

[JoBrad]

Yes, but if you don’t get the speed Comcast promises you, and you paid attention to that, then you’d call them up, and find out that way.

More work, but way less scummy.

[serf]

regional monopolies have never cared about scummy behavior.

[epicide]

And I'm more likely to read a pop-up?

[sjg007]

Maybe in the bill? Or online bill notification?