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by jcranmer 3114 days ago
Judging from your comment, it sounds like the only bugs you filed are "YOU CHANGED THIS AND BROKE ME CHANGE THIS BACK NOW" kind of bugs, and probably for things that were consciously and intentionally done. That's not going to go anywhere because, quite frankly, they're not bugs, and most of the bug filers/commenters are unwilling to do anything constructive, like offer to maintain something.

My experience has been, rather, that Mozilla has had one of the most fantastically responsive bug filing systems. Actually getting bugs fixed in a timely manner is a different question, but that's independent of bug tracking systems.

1 comments

Well maybe you should not judge from comments then.

Reporting bugs and HN discussion is obviously not the same, at all. I know how to make bug reports and have not had bad experience like those on mozilla's bugzilla anywhere else, well maybe on gnome bugzilla and occasionally here and there because over 20 years of reporting bugs you are deemed to have the occasional bad experience.

I'm not saying your experience was bad or even close mine, I'm only talking for myself here. Maybe I have been impacted with some of the most controversial bugs and you've not, maybe I'm actually more in a niche segment of the user base than you are.

Anyways thanks for judging and misjudging my person based on assumption, it always nice to be targeted by passive aggressive online message from a random stranger.

The fun part in your comment is that constructive minded people do not expect or ask of bug reporters to offer to maintain something for they understand that reporting bugs is actually very constructive in itself, a helpful and much needed activity. Instead of antagonizing bug reporters try working with them, as "we're both in this working together to improve something for everyone". Assume good faith instead of malice and to understand that this an actual person reporting the bug and cut the patronizing, it will help. If you do not feel capable of doing that, just say nothing it will be more constructive.

The bug reports you linked elsewhere are not bug reports--note that I make a distinction between bug reports and feature implementation requests. For feature implementation requests, demanding that developers drop everything to implement features is absolutely not constructive (and yes, that does happen). Even for bug reports, shouting at increasingly shrill intervals is not constructive. I'll admit that I did it once when I was younger, and when I was finally pissed off enough to try to fix it myself... I found out that it was far more complex than I had thought.