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by aussie1233 3112 days ago
Support is horrible, here is my story - not sure how common that problem is. Would be interested if others have the same valdation issue.

I have a case open for multiple weeks to get my address validated. I was able to buy initially, but now it pops up a "quiz" (that's how support calls it), where i have to enter my address and then it says that it's not a valid permanent address. Which is funny because that is the same address the accepted when I signed up and validated my ID. There support literally tells me, "sorry your problem, but you can try the quiz again- and maybe one day it will work". To me thats an unbelievable statement.

I think they have to stop onnoarding customers and solve some of their basic flows first. What if I wanted to sell? It is just not possible within Coinbase.