[manigandham]

> Or are you always blaming yourself

This is called personal responsibility and is a good thing. Accept fault and move on. It's possible to try and ask for help for honest mistakes but you definitely don't blame them for it.

[goldenkey]

No one alluded to not taking responsibility. But mistakes happen. Some things are confusing. OP isn't blaming Apple. But he would like some help reversing a mistake that anyone could have made due to the confusion that having separate itunes and apple gift cards causes.