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by SyneRyder 3130 days ago
To emphasize "don't think it's beneath you to talk to customers", there's the story of when William from Microsoft took a phone support call:

https://blogs.msdn.microsoft.com/oldnewthing/20091123-00/?p=...

2 comments

It's easy to have a good attitude when it's not your main line of work.
OTOH, he was too busy to take the follow up call.. ;)