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SyneRyder
3130 days ago
To emphasize "don't think it's beneath you to talk to customers", there's the story of when William from Microsoft took a phone support call:
https://blogs.msdn.microsoft.com/oldnewthing/20091123-00/?p=...
2 comments
amelius
3130 days ago
It's easy to have a good attitude when it's not your main line of work.
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dogles
3130 days ago
OTOH, he was too busy to take the follow up call.. ;)
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