[ben_jones]

I try to put my mind in the head of whoever at Facebook would be making this decision. Chief of marketing? Chief of Technology? Mark Zuckerberg himself? A product manager? Some director?

And I believe all of them in fact would be perfectly fine with it - if it somehow helped them hit their quarterly bonuses or user growth numbers.

[godelski]

My point is that I do not believe constantly listening would significantly improve their profit. I don't think they'd gain much information. And I'm sure they've discussed it.