[raisspen]

It is most likely in the "I need to make up something outrageous" part of the country. I have used Greyhound to go out of downtown LA and SF which are both situated in some of the worst places of their respective cities which are still accessible and saw nothing of the sort. The LA one was definitely very sketchy, but the Greyhound experience for me wasn't much different than the experience using long haul bus travel here in Europe. Yea the facilities are more run down, but the bus rides are much more fun since people actually talk to each other.

[duckwheat]

Not very nice to accuse the guy of just making things up. I've seen them in the southeast. Was able to find this picture: https://www.flickr.com/photos/95851032@N07/14628233183/

[ecshafer]

That doesn't look like bulletproof glass, that looks like plexiglass.

[raisspen]

Agreed, it looks like the dividers that a lot of public buses will use.