[alexanderstears]

It's another case of "if you want something, you have to pay for it".

The senior executives at my company are very responsible people, however, how could they be irresponsible? They make millions/yr, they have secretaries, and they a lot of autonomy in deciding how they should be judged. It'd be unusual for someone to be irresponsible in those conditions.

Meanwhile, worker bees balance sick kids, uncooperative coworkers, shifting priorities/deadlines, and taking the time to be price-conscious because they can't really afford to waste money. Is it any surprise that sometimes things fall through the cracks?

Sure, there are people who turn up on a tuesday and that's ill-advised. But presumably they're an at-will employee. If it's a problem, replace them with someone better. IF you can't find someone better at the same price, that's your sign that you're not paying enough for what you want. If you like the person, make the investment in their responsibility.