Hacker News new | ask | show | jobs
by sbuttgereit 3136 days ago
The other failing of this sort of recommendation is that it assumes all software users are using software the same context: that being as individual consumers or maybe small groups. In that context, there's some good sense.

However, consider the enterprise context where I have thousands or even tens of thousands of people that have to use the software in some coordinated fashion. A new application feature may be useful under the right circumstances, but trying to be sure what the best and most appropriate uses of a new feature in a large organization often times just cannot be an ad hoc affair. Part of the job of enterprise business applications is to centralize information and make processing that information more efficient. When the usage of that system in the field is not consistent however, then you lose a lot of that benefit.

I'm sure the author wasn't thinking about the boring old enterprise, but without context in the article it's difficult to say whether the advice is meant to pertain to the consumer focused startup or all comers.

1 comments

So put the new feature behind a toggle, let trusted power users play with it, and schedule the removal of the toggle for when it is appropriate.