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by imroot 3136 days ago
Warbyparker couldn't get my prescription right, even after two remakes. My doctor showed me his prescription, and then showed me how Warbyparker dispensed the lenses. After giving WP two tries to make it right, I just gave up and spent $400 buying two pairs of glasses and a pair of sunglasses from my normal Optometrist (who told me that 'I'd be back' when I mentioned that I wanted to try Warbyparker).
2 comments

FramesDirect and EyeBuyDirect are both owned by Essilor, so their lenses are made in Essilor labs (soon merging with Luxottica/Lenscrafters).

Warby Parker opened their own lab this year: https://www.inc.com/magazine/201706/tom-foster/warby-parker-...

>...and then showed me how Warbyparker dispensed the lenses.

Can you clarify this portion of your comment? I'm interested in hearing whatever insight he gave. I had a similar experience with WP, but I assumed it was due to my tough prescription.

I had a similar experience with Warby. Two attempts to get the prescription right, both sets of lenses were wrong. I don't have a strong prescription, nothing complicated.