| I've had a 15" Macbook Pro since late 2013. It was perfect in every way. It never crashed, it was never slow and it had GNU tools built right in, but out of the way so I could enjoy the simple and practical UI. Then one day my X key started missing a keystroke now and then. Later it started missing strokes. Then after a while it started to input 'x' when I wasn't pushing the key once in a while. Eventually the entire computer became unusable because as soon as it powered on it would start to repeatedly ghost type the letter X, resulting in the OS disabling the X key at boot. So I took it to the Apple store. "They'll just pop the key off and replace it, maybe clean out under it" I thought. "Worse case scenario I'll have to pay $20 for a new keyboard." Haha no. Apple wanted $400 to fix the X key because they refused to simply fix one key. And they refused to simply replace the keyboard. No, the only way they would fix it would be to replace the entire lower deck and that would cost $400. I had no choice. I needed my computer for business because all of my work depended on it. So I gave the $400. My computer came back and it worked great for a while, about 8 months. Then one day the G key started to miss a keystroke once in a while. I think you know where this is going. I continued to use the computer until the G key completely failed and began to ghost type G all the time. This time I didn't have $400, so the broken key rendered my computer completely useless because my disk unlock password had the letter G in it, rendering the OS unbootable. Even using an external keyboard didn't work because when the OS disabled the letter G at boot it disabled it on both the internal and the external keyboard. So now I have a computer rendered useless by poverty. If it was a Lenovo laptop, I would have called Lenovo and they would've overnighted me a free replacement keyboard, which I would have replaced myself in five minutes by removing a few screws, swapping it out and replacing the screws (I've done it on several Lenovo laptops). I have a perfectly usable Macbook Pro sitting there in the corner rendered unuseable by a single broken key. |