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by drusepth 3144 days ago
Yep. I randomly clicked on the Slack in-app upsells link [1].

The pros they list are just spun positive; you can just as easily reword them to be negative.

>Slack shows users the first upsell message once they reach the searchable 10K message limit. Any user who reaches this point has definitely experienced the product's value.

Users aren't told there's a message limit until they reach the 10K searchable message limit, surprising them with a required upgrade that loses their old logs unless they fork over some cash.

>Slack integrates similar upsell prompts throughout the app when users take relevant actions like searching through their history or reviewing a conversation.

Users are constantly bombarded with calls to upgrade all around the app, reminding them of their choice of subpar experience.

>An upsell message appears also in the user settings with a neat chart that visualizes current usage on the free plan.

Can't argue with this one. Pretty charts make everything better, although the chart isn't super clear what it even portrays.

[1] https://www.reallygoodux.io/blog/slacks-integrated-upsell-pr...