[Jedd]

We seem to have a lot of unhelpfully rude comments about TFA, and why it doesn't apply to or help in their specific situations.

Everyone (for large values of most people) thinks that they are normal, and that everyone they interact with has a comparable, rational evaluation mechanism.

Disabusing this notion - and providing some simple ideas to consider when interacting with people who don't know you, but from whom you seek favour - is one of the more useful aspects of articles like this.