edit:
1) I don't think the priority of life is getting a switch for these Kid at Christmas.
2)I don't think he had to call and waste his time for then complaining.
3)We have all at once the same problem but did had written an article about it, because it's useless. When I had the problem, the same day I had my package, because I directly go to the DHL post office get my package. Done. Strict to the point. Same with UPS.
edit: 1) I don't think the priority of life is getting a switch for these Kid at Christmas. 2)I don't think he had to call and waste his time for then complaining. 3)We have all at once the same problem but did had written an article about it, because it's useless. When I had the problem, the same day I had my package, because I directly go to the DHL post office get my package. Done. Strict to the point. Same with UPS.