| I am actually going to recommend this to my friends in HR right away. Very impressive user experience. I have not played with the product beyond the onboarding demo but I have to say the sign up was very impressive too and much to learn there for my own work. Having worked with surveys over the years the problem I find is that testing takes longer and longer. Sometimes you are filling in a form and sometimes you will have an optional page, e.g. in a custom job application form you may have a page on education that only the person with a degree has to fill in, this implies two testing paths through the form and therefore doubles the time to test. So testing time goes up by the cube of form complexity, or so it seems. Years ago it would take a whole evening to make a C90 compilation cassette of songs for someone. Just the interface of the cassette deck, turntable and other cassettes would mean that it would take 5-6-7 hours to put it together, even if you knew all the songs and knew what you were doing. Nowadays if I want to put together a playlist for 90 minutes of music I could do that and think what I was doing to get it done in ten minutes, not hours. I wouldn't be using cassettes or record players or even CDs. Just tick boxes in a UI. So the key thing for me is that how-long-does-it-take question and much like how with compilation cassettes you still had to play it back to test it, with a survey you need to do some testing, ideally with that test time not going up 'by the cube' of form complexity. |
Being the creator of many surveys myself, what I would suggest to workaround this problem is, survey creators have to put themselves on the shoes of survey takers and create the survey. Survey takers are giving the feedback for free, spending their valuable time. Survey should be very precise and directly into the point. I guess it is hard for the survey platform to solve this problem. This problem should be addressed by the one who creates the survey.
TL; DR I will stop answering the survey if it takes more of my time. Keep on asking questions. It should be short.