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by flukus 3151 days ago
So it's a survey in a chat window? I don't see how this is any more or less annoying for either side. If anything it sounds like this one is more invasive.
1 comments

Now people are used to "WhatsApp" or messaging kind of UI than a normal form filling experience. The reason is those experiences provides by WhatsApp and FB messenger are more engaging. If we engage the survey takers, the completion rate will improve, that the whole funda behind a conversational experience
I can't help but think that after the third WhatsApp survey people will no longer think "what a novel experience", they'll be used to it and think "Yet another survey...".
Would you like to take a survey?

Do you eat beans?

Would you like to see a new movie starring George Wendt*?

Do you eat beans with George Wendt?

Would you like to see George Wendt eating beans in a movie?

Do you eat beans at George Wendt movies?

Would you like to see George Wendt in a bean-eating movie?

How many beans do you eat in a George Wendt bean-eating movie?

How many bean-eating movies have you seen with George Wendt?

Can we have a survey-filling app bot as well, so we don't have to see it?