Where are you coming from ? I live in Bangalore and been to Delhi. Every shop including kirana's have wallet facilities. Now they are graduating to UPI. And its backed by statistics by RBI. Mobile payments increased 61% last year.[1]
Indian's are just like any other middle,lower-middle income society. They are careful where they spend money. Your parents are part of 'late majority' in the Diffusion of innovations curve [2]. Look what collage kids do not parents.
I live in Bangalore, I shop with push cart vendors, buy medicines from the round corner the medical shop. I(my family) buys rice/wheat/eggs/whatever from a shop from a guy who lives a few homes up our lane(We have been doing so from 20-25 years).
I buy clothes from the main road, from the vendor who keeps 'Pick any shirt for 250/-'. Recently I bought a fidget spinner for my nephew from a hawker. I eat out at near the Idly shop near my home where a grandma cooks breakfast, with her son, and bajji and bonda snacks in the evening.
None of these guys accept cards or PayTM. And that is how most of the Bangalore is and how it works.
Bangalore has a lot of this tech crowd, who live in pockets in areas around IT parks and thinks that how the whole universe looks.
I buy clothes from the main road, from the vendor who keeps 'Pick any shirt for 250/-'. Recently I bought a fidget spinner for my nephew from a hawker. I eat out at near the Idly shop near my home where a grandma cooks breakfast, with her son, and bajji and bonda snacks in the evening.
None of these guys accept cards or PayTM. And that is how most of the Bangalore is and how it works.
Bangalore has a lot of this tech crowd, who live in pockets in areas around IT parks and thinks that how the whole universe looks.